As did Sling TV. Essentially, Google Assistant waits on behalf of the user and notifies them once the line is open. After briefly announcing a new ‘Hold for Me’ feature coming to the Pixel 5 and Pixel 4a 5G during the Launch Night In event, Google shared a blog post with more details about the new feature.. Hold for Me will come with the Google Phone app as a preview on the new Pixel smartphones in the U.S. and handles annoying ‘holds’ when you call businesses. Hold for Me is our latest effort to make phone calls better and save you time. Give Google five stars for PR savvy, but only two stars for reality. ("Press 1 to make a new reservation, press 2 for an existing reservation"). This is a companion feature to Call Screen, and it's almost as useful. Shop wisely: Forget $1,000 smartphones — here are three great options for under $400 from Apple, Google and Samsung, Pro tips: Say, 'Hey Google' on Android to command third-party apps. The Pixel 3, for example, won't get updates after October 2021. Hold for Me is powered by Google’s Duplex technology, which not only recognizes hold music but also understands the difference between a recorded message (like “Hello, thank you for waiting”) and a representative on the line. We’re excited to bring an early preview of Hold for Me to our latest Pixel devices and continue making the experience better over time. In fact, people in the United States spent over 10 million hours on hold with businesses last week. "Your assistant is listening for you so you can do other things," Google tells us. Dollar Rent a Car, McDonald's and Coca-Cola all hung up on the Google Assistant when I tested it. Tap Hold for Me. This year, Google is introducing a Hold For Me service on the Pixel 4a 5G and 5 that lets Assistant stay on the line on your behalf when you’re put on hold. When you’re placed on hold, tap Hold for me and then Start. Once a representative is identified, Google Assistant will notify you that someone’s ready to talk and ask the representative to hold for a moment while you return to the call. Many of the new features launched with the Pixel 5 are now rolling out to Pixel 3 and newer devices. In the short demo of “Hold for Me,” Google showed how a Pixel device owner is able to activate the new feature after they’ve been placed on hold. Google. Image: Google. The "Hold for Me" feature is an exclusive on Google's $699 Pixel 5, the latest edition of the Pixel phone, which will be available Oct. 29, and the new 4A (5G) device, which is scheduled for Nov. 19. Now, most toll-free call wait times are actually an endless collection of prompts and pleads from an automated announcement, urging you to to let the system call you back when company representatives are not busy. But more often than not, we need to wait on hold during these calls—listening closely to hold music and repetitive messages—before we reach a customer support representative who can help. Duo is also gaining an update to its screen-sharing feature that enables its use when more than two parties are on the same video call. The December Feature Drop update for Google Pixel phones is now official, and it brings several Pixel 5 features to the Pixel 3 and newer models. Open the Phone app phone. As the competition perfects its next generation technology and makes breakthroughs in … Sometimes, a phone call is the best way to get something done. Google's newest phones, the Pixel 5, have a feature that sounds very cool: They stay on hold so we don't have to. From there, Google announces to the live human that it's placing the call on our behalf, and then eventually connects us. Tap “Hold for me” in Google’s Phone app after you’re placed on hold by a business. 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