Others online seem to have had the same problem - the hue flashes, goes to a fixed color … Where a repair is not possible or not commercially viable, Philips may replace the product with a new or refurbished product of similar functionality. Discover our professional and consumer Philips lighting products. Free delivery on orders over $100 for all orders placed via www.philips.com.au Showing … There are currently no items in your shopping cart. July 2020 . Hue app . In the unlikely event of a failure of the product, Philips will arrange for your Philips product to be serviced, free-of-charge when you inform us of the defect within the warranty period, provided that the product was used in accordance with the user manual (e.g. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. … Conventional lamps & tubes. Supplier means the authorised distributor or retailer of the Goods that sold you the Goods in Australia or New Zealand; and. The lifetime mentioned on the packaging is an average only (in accordance with standards L70B50 and IEC60969 norms) and is based on an average … It is best to provide a legible and unmodified receipt or sales invoice. Sorry, your subscription to our newsletter failed. The new outdoor range adds more flexibility to the Philip Hue system. This document only applies to consumer products. Philips Enterprise virtual care portfolio combines leading technology and data-driven population management with clinical expertise and a proven programmatic approach to deliver results. New Zealand Commercial Limited NZBN: 9429041782170, and our contact details are set out at the end of this warranty; If you require assistance with the operation of the product, its features or specifications please call the Philips Consumer Care Centre on 1300 363 391 in Australia or 0800 658 224 in New Zealand. For Air Purifier call 1800-103-1235 For Health Systems call 1800-419-6788 - All returned Goods must be accompanied by satisfactory proof of purchase which clearly indicates the name and address of the Supplier, the date and place of purchase and identifies product. To the maximum extent permitted by applicable law, this policy states the entire liability of us in connection with defective or non-conforming products. Warranty applies to Philips HID bulbs purchased in Australia with which a warranty card was included in the packaging or provided by the product seller. Upon accepting your claim, we shall assist you with either returning the Goods to the Supplier for replacement or to the most convenient Philips Authorised Service Centre for your Goods to be repaired.In some case we may require that you return to the Goods to us (at the address below) for repair, replacement or substitution. Suggestions. Archived. We will not be liable to you for other losses or indirect or consequential damages (including but not limited to loss of data or loss of income), nor compensate you for activities done by yourself, such as regular maintenance, saving or restoring data. Goods … Your privacy; Features. Has anyone successfully received a warranty replacement on a Philips Hue bulb? Philips LongerLife Xenon lamps allows you to drive with confidence thanks to a warranty that lasts up to 7 years. Simply-LEDs has chosen Philips as the strategic partner due to Philips market leadership in Lighting Innovation and its corporate vision to impact the lives of 3 billion people for the better by 2025. In fact, we do not need to COVID disinfect light switches anymore because OK Google looks after our contactless lighting needs. Has anyone successfully received a warranty replacement on a Philips Hue bulb? Close. **Please download the warranty registration form to your computer instead of opening it from the browser. - If repairs or product modifications have been carried out by unauthorized service organizations or persons. Free delivery on orders over $100 for all orders placed via www.philips.com.au. It allows for free-of charge replacement of product (of same specification) in case of failure in non-commercial applications provided that the product has been handled properly and used for its intended purpose for up to 3 years from the date of purchase. 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